Privacy Policy (EU)

1. Operator's identification details

The operator of your personal data is:

• Business name: Objekt Syndrom s.r.o.
• Registered office: Kunětická 2534/2, Vinohrady (Praha 2), 120 00 Praha, Czech Republic
• Company ID: 21807329
• Contact for data protection questions: info@kiavcin.sk

2. What data do we process?

We process only the data necessary to provide our services:

• Contact details: Name, surname, email address, phone number (e.g. via the contact form or an order).
• Billing details: Permanent residence/registered office address, Company ID, Tax ID (if you purchase services or goods).
• Technical details: IP address, cookies, browser and device data (for traffic analysis and website security).

3. Legal basis and purpose of processing

We process your data on the basis of the following legal grounds:

• Performance of a contract or pre-contractual relations: Processing is necessary to fulfil your order, deliver goods or respond to your enquiry.
• Legitimate interest: In particular for website security, fraud prevention and direct marketing (if you are our customer).
• Compliance with a legal obligation: For example, keeping accounting and tax records.
• Consent: For sending newsletters (if you subscribed and are not a customer) or for optional cookies.

4. Data retention period

We keep your data only for as long as necessary:

• Data for contract performance: For the duration of the contractual relationship and subsequently for the statute-of-limitations period (usually 3-5 years).
• Accounting records: For 10 years in accordance with the law.
• Marketing purposes: Until you withdraw your consent or object (a maximum of 5 years).

5. Recipients of personal data

We do not sell your data to third parties. To run the e-shop/website, however, we use trusted sub-processors:

• Web hosting and IT service providers.
• Providers of analytics and marketing tools (e.g. Google Analytics).
• Shipping companies and payment gateway providers (where relevant).
• Accounting and tax advisors.

6. Your rights

In connection with the protection of personal data, you have the following rights:

• Right of access: You have the right to know what data we process about you.
• Right to rectification: You have the right to have inaccurate data corrected or incomplete data completed.
• Right to erasure ("right to be forgotten"): If the data is no longer needed for the purposes for which it was obtained, or if you withdraw your consent.
• Right to restriction of processing.
• Right to data portability.
• Right to object: To processing based on legitimate interest or for direct marketing purposes.
• Right to lodge a complaint: With the supervisory authority (the Slovak Office for Personal Data Protection, or the Czech Office, as applicable).

7. Cookies

Our website uses cookies to ensure functionality and to analyse traffic. You can change your cookie settings at any time in your web browser.

8. Data security

The Operator declares that it has adopted all appropriate technical and organisational measures to protect personal data against misuse, loss or unauthorised access (e.g. SSL-encrypted communication).